Frequently Asked Questions

Everything you need to know about shopping with Alexander Hutton.

What is the standard shipping timeframe?

We offer standard shipping within 3-5 business days for domestic orders. International shipping typically takes 7-14 business days depending on the destination.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with all tags attached.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

Alexander Hutton accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.

Are your products covered by a warranty?

Yes, all Alexander Hutton products come with a one-year limited warranty against manufacturing defects from the date of purchase.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly, but we allow modifications or cancellations within 60 minutes of placement. Please contact our support team immediately for assistance.